1. Age Requirement
Love Echo Lounge is strictly for users 18 years of age and older. We do not permit minors to use our platform. If we discover underage users, their accounts are immediately and permanently terminated.
2. Prohibited Content & Behaviors
The following are strictly prohibited on Love Echo Lounge:
- Child Sexual Abuse Material (CSAM) – Any sexual content involving minors in any form
- Grooming – Any attempt to build trust with a minor for exploitation
- Solicitation – Requesting or distributing sexual content from/to anyone
- Sexual Exploitation – Coercing anyone into sexual acts or content sharing
- Harassment & Bullying – Threatening, intimidating, or demeaning users
- Hate Speech – Content targeting race, religion, gender, nationality, or sexual orientation
- Violence & Threats – Any threats of physical harm or graphic violent content
- Scams & Fraud – Deceptive practices or financial fraud
- Non-consensual Content – Sharing private images or recordings without consent
3. How We Protect Users
- Moderation: Our team actively monitors chat rooms and reviews user reports
- Word Filters: Automatic filtering of harmful and inappropriate words
- User Reports: Any user can report inappropriate behavior directly in the app
- Block System: Users can block others from seeing their messages or contacting them
- Admin Controls: Administrators can mute, kick, or ban users from rooms
- Auto-Block: Users receiving multiple reports may be automatically suspended
4. Reporting Mechanisms
We provide multiple ways to report safety concerns:
- In-App Reporting: Tap any user's name → Report. Available in all chat rooms and private chats.
- Block Function: Block any user to stop seeing their messages and prevent contact
- Email: safety@loveecholounge.com for serious or urgent safety concerns
All reports are reviewed by our moderation team within 24 hours. Severe violations are escalated immediately.
5. Response to Violations
Upon confirming a violation:
- Immediate account suspension or permanent ban
- Content removal
- For CSAM or child exploitation: we report to NCMEC (National Center for Missing & Exploited Children) and cooperate fully with law enforcement
6. Law Enforcement Cooperation
Love Echo Lounge cooperates fully with law enforcement agencies investigating crimes involving our platform. We will provide user data and evidence as required by valid legal processes. We report CSAM to relevant authorities including NCMEC and Interpol as applicable.
7. Safety for All Users
- Never share your real name, address, phone number, or financial information in chat rooms
- Be cautious of users who request to move conversations off-platform
- Trust your instincts — if a conversation makes you uncomfortable, block and report
- You are in control — block anyone at any time with no explanation needed
8. Transparency
We are committed to maintaining a safe platform. This Safety Standards document is publicly accessible and forms part of our commitment to user safety and compliance with Google Play policies.
9. Contact Safety Team
For urgent safety concerns, contact us immediately:
Love Echo Lounge Safety Team
Email: safety@loveecholounge.com
Website: loveecholounge.com